Get in touch

How can we help?

A question about the data, help with a download, or something you’ve made. We’d like to hear from you.

Send a message

A few details help us help you.

Choose a topic, or go straight to your message.

A pass or download

Include the email address you used at checkout and a short description of what went wrong. If your key has not arrived, check your spam folder first.

Please don’t send your full pass key or payment details. Your checkout email address is enough to get started.

Get help with a purchase

A question about data

Send the dataset or collection link and tell us which record or field you mean. A link to a reliable source is helpful if you’re reporting a correction.

Ask a question or report a correction

A free tool or project

Tell us which tool you’re using, what you expected, and what happened. If an example helps, use made-up data and include your browser name.

Please don’t send passwords, private files, or sensitive input.

Share tool feedback

A direct line

What’s on
your mind?

A question, a correction, or an idea. A few details are all we need to get started.

Your message goes straight to Matthew Pavey, who builds and maintains MySafeInfo. You’ll get a reply at the email address you provide.

All fields are required except your name.

An address where we can reach you.

Include a dataset, collection, or tool link if it helps. Please leave out passwords, full pass keys, and payment details. Up to 6,000 characters.

We use your details to respond to your message. It’s delivered through SendGrid. Privacy policy

Made with MySafeInfo

What did you make?

We’d love to hear about your project, whether you used a free dataset, a pass, or a browser tool. Which one did you use? What helped, and what could be better?

A few sentences are plenty. A public project link is welcome, too.

Tell us about your project

We’ll ask your permission before quoting your feedback or featuring your project on the site.